General Broker Questions
- Short Term (STD) and Long Term Disability (LTD)
- Steps Needed to Process Your AOR/BOR Request
- How does a group terminate all coverage?
- Who do I contact if my client needs to get their invoice corrected?
- Who do I contact if one of my groups has trouble submitting a claim?
- My commission statement is incorrect. How can I get it fixed?
Broker Portal Account
- How do I view my Commission Statement?
- What is the Broker Portal?
- How do I log in to my Broker Portal account?
- I don’t see Broker Dashboard, what should I do?
- When I log in to my Broker Portal account, why do I see multiple profiles for the same company?
- Why do I see numerous profiles when I log in?