How do I remove access from Lighthouse?

In order to remove an Administrator's access from Lighthouse (the self-service portal), please email: adminsupport@beambenefits.com

The request must come from a verified Group Administrator or Appointed broker on the account (but may come from the user themselves if they wish to remove their own access).

Please include:

1. Group Number
2. Administrator's Name
3. Administrator's Email Address
4. Type of removal: complete removal or partial (billing/eligibility, etc)

If the removal of this administrator is one of the main contacts, please also include information for the new administrator contact if possible and include:

1. New Administrator's Full Name
2. New Admin's Email Address
3. New Admin's Phone (where applicable)
4. New Admin's type - billing/eligibility

During this process we may ask you to update your permissions over the whole group to make sure we have all of our information up to date, so if you provide that information in your initial request it will make the process go smoothly.