An employee can be reinstated/rehired in Lighthouse using the following steps:
Do you use a file feed? Work with your vendor or for questions email edi@beambenefits.com
- Log into your account at app.beambenefits.com/groups
- If you have access to multiple companies, use the search bar at the top to find the desired company or group
- Select the relevant profile (likely Broker Producer Profile or Eligibility Profile)
- Click 'Employees' in the left-hand navigation bar
- Search the list for the employee you would like to update, you can use the alphabetical list or type the name in the search bar. If updating a terminated employee, be sure to select "Show deactivated Employees"
- Select the member from the list, this will bring you to their profile.
- Once in the employee's page, if editing permissions are allowed for your group, you should see an option in the right-hand side of the coverages tab that states "Add Coverage".
- The Add Coverage Screen will change depending if the member has been terminated or is still active.
- Terminated members will receive a "Reinstate/Rehire" options. Reinstatements will return previous coverages without a lapse (providing the policy is still in effect). Rehires will require a new date of hire to be added and new policies to be added.
- Active Members will instead see a "Manage Coverage" page that will allow you to add new lines of coverage and/or edit current lines (for example, you can terminate a single line of coverage early).
- For terminated members, select whether they are being reinstated or rehired.
- For "Reinstatement":
- Update Coverage start date and end dates (the end of the policy year).
- Once confirmed, all previous policies will be reinstated with no lapse in coverage.
- For "Rehire":
- Rehire Date
- Coverage Line
- Coverage End Date will Auto-populate
- Coverage Start date should be entered following WP rules
- After entering, a cert effective date will need to be entered, this will be the same as the Coverage Start Date you entered following the WP rules
- You will then need to add additional lines of coverage in step 11. (as only one can be selected at a time on this screen)
- In the "Manage Coverage" screen :
- In the next screen, select the line(s) of coverage, start and end dates (see your policy for more details) and the reason for adding.
- Marriage and Coverage Change for any other QLE events
- Event Date (start date the same as the WP rules).
- Select coverage line
- Coverage Start Date should follow WP rules
- Coverage End should auto-populate.
- In the next screen, select the line(s) of coverage, start and end dates (see your policy for more details) and the reason for adding.
- Review on the next page that all updates are correct, then hit Confirm.
Questions or problems using Elections Management? Reach out to: adminsupport@beambenefits.com