An employee can be added in Lighthouse using the following steps:
Do you use a file feed? Work with your vendor or for questions email edi@beambenefits.com
- Log into your account at app.beambenefits.com/groups
- If you have access to multiple companies, use the search bar at the top to find the desired company or group
- Select the relevant profile (likely Broker Producer Profile or Eligibility Profile)
- Click 'Employees' in the left-hand navigation bar
- Click the blue button for 'Add an employee'
- Don't see this? Only the broker or eligibility contact for the group has this option. Reach out to admin support if you still need to add an employee, but do not have the proper user role.
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Fill in the employee's personal information, making sure to include any mandatory information.
- Some policies require more mandatory fields: STD/LTD for example require wage, wage date, wage state and frequency as well as job title.
- Fill in the circumstance for enrollment. An employee can be added for new hire or open enrollment (option will appear during that time), and outside of open enrollment if there is a qualifying life event.
- Qualifying Life Events (QLE) must use "marriage" or "coverage change" in order to enter in a specific effective date.
- Beam allows up to 60 days retro enrollments on most products (some employee choice products are excluded outside of Open Enrollment).
- Retro-enrollments over 60 days must go through an exception process by reaching out to Client Support at adminsupport@beambenefits.com.
- If you need to add a family member, click 'Add a dependent' at the bottom of the page until all dependents are added.
- Using the insurance policy drop-downs, select all needed policies for the employee and dependents. Make sure to elect all lines for all members as voluntary lines will default to waived.
- Click 'Submit employee'
- Your newly added employee will be listed alphabetically in the Employees list
For assistance, contact adminsupport@beambenefits.com.