Payments are due the 1st of the month for the month they are due.
Here is some additional information on the schedule of events leading up to that due date:
- Invoices are generated automatically on the 15th of each month.
- The invoice generated this day will be for the following month.
- Example: April 15th will be for May 1st due date and cover May's invoicing.
- Groups that implement after the 15th may receive their first invoice on the 1st of the month
- Example: A group enrolled all members on April 18th to go live on May 1st. Since there were no active members on April 15th, an invoice will instead generate May 1st to be due that day.
For groups on ACH, our Invoice team will pull between the 1-3 of the month, depending on weekend/holidays, and the payment will post on your account no later then the 10th of the month.
Groups paying by check should remit payment by mail as soon as possible so that checks can be entered into the system before the 10th of the month.
Currently there is no way to pay via our self-service portal (Lighthouse).
Payment via check or prior ACH set-up is required.
If you update your ACH on the Lighthouse self-service portal after the 1st of the month, please reach out to our team below as our system will not automatically pull payments with an update.
For assistance, contact adminsupport@beambenefits.com.