If you are a group benefits administrator (HR or broker) and need to have access to Lighthouse (self-service portal) for your company, the current Verified Administrator or Appointed agent must send an email to adminsupport@beambenefits.com with the following:
- Group Number
- Your Full Name (new admin)
- Email Address
- Phone (if applicable)
- Type of Administrator (eligibility, billing or both)
Invitations for new administrators expire after 5 days, and we're happy to re-send should you miss your window, but we recommend accepting the invites as soon as you receive them for a better experience.
NOTE: Beam automatically grants access to both the billing and eligibility contacts as we set up your group. If you missed your invitation during the set-up process, we're happy to resend this invite at any time, just email us with the above information.