Groups that have or will have COBRA members can email the following contacts:
- Group admin contacts Beam at adminsupport@beambenefits.com.
- Broker reaches out to Beam at adminsupport@beambenefits.com.
- Group's third-party COBRA Administrator (TPA) contacts Beam at adminsupport@beambenefits.com.
Alternatively COBRA@beambenefits.com may also be used to contact us.
New Beam Benefits Groups:
If you are a broker or HR admin and know that your incoming group has a COBRA Third-Party Administrator (TPA), we require a TPA authorization letter be submitted to process their requests to these inboxes.
Current COBRA members must be included on the original implementation census so the team can make sure they have a smooth transition to Beam Benefits.
On Existing Groups:
If you have just added or changed TPAs, we require an authorization form to take updates from them.
All COBRA requests must have the following information:
- Group Number
- Member Full Name
- Beam ID, Date of Birth, or SSN
- Termination Date from Employment
- Start date of COBRA (the day after the Termination)
- The End date of COBRA
- Elections and dependents
See the following articles for more information on the process:
Where do I send the COBRA enrollment form?