Please note this process is applicable for short- and long-term disability claims.
Follow the below steps to file a disability claim with Beam (short term or long term):
- Call our Customer Support team at 1-800-648-1179
- For hours and info, see How can I reach the Beam Customer Support team?
- We will send you the Beam Disability Claim Form for you and your employer to complete
- Note: This is also available in Lighthouse for HR/benefits administrators who have access
- Login to Lighthouse
- Click 'Plan' on the left-hand navigation bar
- Go to the disability plan dropdown
- Locate 'Claim Documents' in the 'Documents' section
- Select 'Disability Claim Form'
- Note: This is also available in Lighthouse for HR/benefits administrators who have access
- Complete the form: Please include the completed claim forms and all supporting documents (see below for list of items to be submitted)
- Submit completed claim forms and supporting documentation using one of the following methods:
- Email: lifeclaims@beambenefits.com
- Mail:
Beam Benefits
Attention: Disability Claims
80 E Rich St, Suite 400
Columbus, OH 43215
List of documents to submit:
- Completed Authorization by Employee
- Completed and signed Employee Statement
- Completed and signed Employer Statement
- Completed and signed Attending Physician's Statement and supporting medical records
Be sure to keep a copy of all the documents for your records. If you have any questions, contact us at 1-800-648-1179 or email Beam Benefits customer support at support@beambenefits.com.